To obtain prices, place an order for replacement parts, or to receive any other product information for any Helen of Troy brand, please contact the appropriate consumer services division.
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For assistance outside the United States, please contact your nearest Helen of Troy location.
Europe, Middle East & Africa

Personal care, retail

(Information for: Drybar, Revlon, DCNL, Bed Head, Infusium, PRO Beauty Tools, Bango, Laila Ali, Beauty Chic, Body Innovations, Ammens, Vitapointe, Pert Plus, Sure, Vitalis, Final Net, Brut, Ogilvie and Skin Milk.)

  • [email protected]
  • One Helen of Troy Plaza El Paso, TX 79912
  • 1-800-487-7273
  • 1-915-225-8017 (Fax)
  • Monday - Thursday from 7:00 am to 5:30 pm (MST). Friday from 7:30 am to 2:00 pm (MST) Except major US Holidays.

Professional

(Information for: Hot Tools, Wigo, Helen of Troy, Salon Edition, Karina, Hot Spa, Gallery Series, and Pro Caruso.)
  • [email protected]
  • One Helen of Troy Plaza El Paso, TX 79912
  • 1-800-487-8769
  • 1-915-225-8017 (Fax)
  • Monday - Thursday from 7:00 am to 5:30 pm (MST). Friday from 7:30 am to 2:00 pm (MST) Except major US Holidays.

Belson

(Information for: Belson Pro, Mega Hot, Gold N Hot, Brazilian Heat, Profiles Spa, Smart Heat, Comare and Shear Technology.)
  • [email protected]
  • One Helen of Troy Plaza El Paso, TX 79912
  • 1-800-557-9463
  • 1-915-225-8017 (Fax)
  • Monday - Thursday from 7:00 am to 5:30 pm (MST). Friday from 7:30 am to 2:00 pm (MST) Except major US Holidays.

OXO

(Information for: OXO Good Grips, OXO Steel, OXO Softworks, OXO Touchables and OXO TOT.)
  • [email protected]
  • 1331 South Seventh Street Chambersburg, PA 17201
  • 1- 800-545-4411
  • 1-717-709-5350 (Fax)
  • Monday – Friday (except major US holidays) 8 A.M. to 6 P.M. EST

Hydro Flask

Kaz

(Information for: Honeywell, PUR, Braun, Vicks, Softheat and Stinger.)
  • [email protected]
  • 400 Donald Lynch Blvd Marlborough, MA 01752
  • 1-800-477-0457
  • 1-508-251-1048 (Fax)
  • Monday – Friday (except major US holidays) 7:30 A.M. to 7 P.M. EST

For Asia Pacific:
Please contact [email protected] for any consumer support request.

For Europe:
Please visit https://www.helenoftroy.com/emea-en/support/ for any consumer support request.